Privacy Policy

This policy explains which personal data we process when you use proficonnect.pl or contact us, why we process it and what rights you have. It is based on Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR).

01Data controller

For any questions about personal data, please contact us at the e-mail address above.

02What data we process

• Contact details and correspondence – name, company, position, e-mail address, phone number and the content of your message when you write to or call us.
• Project documentation – drawings, BOMs, 3D models and specifications you send as part of an enquiry. These may contain contact persons' data.
• Technical data – IP address, date and time of access, browser type and requested address, recorded automatically in server logs.

The website has no forms, user accounts or newsletter. We do not collect any data you do not give us yourself.

03Purposes and legal bases

• Responding to enquiries and preparing quotations – Art. 6(1)(b) GDPR (pre-contractual steps) and Art. 6(1)(f) (our legitimate interest in business correspondence).
• Performing cooperation with customers and manufacturers, including non-disclosure agreements (NDAs) – Art. 6(1)(b) and (f) GDPR.
• Accounting and tax obligations – Art. 6(1)(c) GDPR.
• Security and operation of the website (server logs) – Art. 6(1)(f) GDPR.
• Establishing, exercising or defending legal claims – Art. 6(1)(f) GDPR.
• Business outreach to companies we would like to work with – Art. 6(1)(f) GDPR. You may object to this at any time.

04Who receives the data

Data is shared only with parties without whom we cannot provide our services:

• ProfiConnect partner manufacturers – to the extent needed to prepare a quotation and carry out an order, under confidentiality,
• quality inspection companies carrying out inspections at manufacturers,
• IT service providers – website hosting (LH.pl) and e-mail and office tools (Microsoft),
• our accounting office and transport and forwarding companies,
• public authorities where required by law.

05Google Fonts

This website uses Google Fonts loaded from Google's servers. To display them, your browser connects to servers of Google Ireland Limited / Google LLC, which receive your IP address. We do this based on our legitimate interest in a consistent and readable website (Art. 6(1)(f) GDPR). Google LLC is certified under the EU-US Data Privacy Framework. More information: policies.google.com/privacy.

06Cookies and analytics

This website does not use cookies or any analytics, advertising or tracking tools (such as Google Analytics or social media pixels). This is why no cookie banner is shown.

07Transfers outside the EEA

Some providers (Google, Microsoft) may process data outside the European Economic Area. In such cases, transfers are based on a European Commission adequacy decision (EU-US Data Privacy Framework) or standard contractual clauses approved by the Commission.

08How long we keep data

• correspondence and enquiries – for the duration of discussions and then until any potential claims become time-barred,
• data related to contract performance – for the period required by tax and accounting law (in Poland usually 5 years from the end of the tax year),
• server logs – for the period set by the hosting provider, usually a few weeks,
• data used for business outreach – until you object.

09Your rights

You have the right to:

• access your data and receive a copy,
• rectification,
• erasure,
• restriction of processing,
• data portability,
• object to processing based on legitimate interests, including business outreach,
• lodge a complaint with a data protection supervisory authority, in particular in the Member State where you live or work. Our lead authority is the President of the Polish Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych, ul. Stawki 2, 00-193 Warsaw, uodo.gov.pl).

To exercise your rights, write to pawel.klekot@proficonnect.pl.

10Voluntary provision and automated decisions

Providing data is voluntary, but without it we cannot respond to your enquiry or prepare a quotation. We do not make decisions based solely on automated processing, including profiling.

11Changes

This policy may be updated, for example when the website or the law changes. The current version, with its effective date, is always available on this page.